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July 31, 2024

Andrew Keith is quitting as CEO of the Selfridges division of Selfridges Group as of this autumn with the group’s Chief Executive André Maeder replacing him.

As an international F&B consultant, I am constantly confronted with statements like, “It’s not rocket science; how difficult can it be, or everyone can run a restaurant?” So I will use this column edition to embark on a little journey with you. We have already established that hospitality experiences are more important than ever. When I started in this industry, we thought 6% F&B was a good rate; now, we are running developments at 20%.