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Management

LATEST TRENDS AND PROGRESSES IN ASSET AND CENTER MANAGEMENT

Most experts in the European placemaking industry have adopted a consciously positive stance with regard to the recently commenced business year.

Although empty shop windows have always been part of running a shopping center, there are more around than most center managers might like. The good news is that they are opportunities to create bite-sized experiences that support the trend towards “shoppertainment”.

The most difficult part of business is making decisions during a crisis, explains Walter Seib, CEO of HMSHost International, with regard to the Covid-19 pandemic. He believes that as countries open up and vaccines become available, people will travel and return to airport F&B.

Asset Management Directors Diederik Bakker and Harold van Riel and their asset management teams work closely together at Multi Corporation. This major pan-European retail service platform manages and redevelops retail properties across 14 countries in Europe and Turkey. How do they maintain sustainable asset value in a health crisis such as the current Covid-19 pandemic?

Sustainable retail real estate is extremely popular with investors and operators these days. SES Spar European Shopping Centers is playing a pioneering role in this area throughout Europe.

Shopping Centers in the Baltics amid Covid-19: Visitor Footfall Is Down, Though More Is Being Spent per Visit.

At HyperIn our mission is to offer the leading retail real estate management platform for connecting digital and physical consumer journeys. We truly believe that shopping destinations will also in future be lively places for consumers to visit and get inspired. However, this requires that landlords will be able to deliver all these experiences in a convenient way, like it is expected in 2020.

The best shopping centers must be underpinned by a technology platform powered by high density, connected technology infrastructure, technology services and real-time, actionable shopper data, delivering a highly personalized experience for how shoppers want to engage with the destination. It must be an online to offline to online journey and it should be continuous not just at a few key times a year.

Since the beginning of the year, Frank Pöstges-Pragal has been the Managing Director of the Hamburg-based First Christmas company, which is specialized in Christmas and holiday decorations. ACROSS talked with him about the challenges of the year 2020 and why Christmas can always provide a certain level of comfort, even in times of crisis.

This year’s Mapic will take place in the digital realm. Entitled “Embracing collaborative retail: ready to change the rules?” its conference program has been adapted to fit our new reality, says Director Nathalie Depetro.

The recently created business segment ECE Marketplaces, part of the newly organized ECE Group, will be headed by Joanna Fisher, in her role as CEO, effective January 2021. The CEO-designate of ECE’s shopping center business discusses current challenges and future strategies in an interview with ACROSS.

Mediation is a highly informal method of resolving business disputes, which is several times cheaper than court proceedings or arbitration proceedings. Could it provide an ideal manner in which to resolve such disputes during the coronavirus crisis?

As shopping centers and retail spaces experiment with the so-called “new normal” following months of closures, restrictions, and cancelled events, we should not forget that “the most wonderful time of the year” still lies ahead of us, and it deserves to be celebrated in style.