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ACROSS

Cover Story

Credit: Placewise

A NEW TENANT MINDSET: EMPOWERING TENANTS THROUGH SHARED DIGITAL INFRASTRUCTURE

Retail real estate is at a tipping point. The era of simply leasing square meters is over. Tenants now expect digital tools, shared data, and strategic collaboration from their landlords. Forward-thinking center managers are stepping up, transforming from space providers into performance partners. Those who embrace this shift aren’t just keeping tenants – they’re attracting the next wave of retail innovators.

Credit: umdasch

EXPERIENCE TRUMPS SPACE: WHY RETAIL REAL ESTATE NOW NEEDS TO OFFER MORE THAN SQUARE METERAGE

The traditional formula of “square meters times footfall” has become less and less relevant. Silvio Kirchmair, CEO of umdasch The Store Makers, explains why retail properties today need to be places that offer experiences, partnerships, and pleasant atmospheres to survive the retail revolution. Away from pure space and toward lively, multi-functional locations – that’s how brick-and-mortar retail can make a comeback.

Credit: MK Illumination

EMOTIONAL EXPERIENCE OVER SQUARE METERS: HOW LIGHTING, IDENTITY, AND STORYTELLING MAKE RETAIL REAL ESTATE FUTURE-PROOF

In a world where square meters no longer guarantee success, Thomas Mark, President of MK Illumination Group, argues that the future of retail lies in how spaces make us feel. From safety to storytelling, light plays a pivotal role in transforming commercial real estate into places of belonging, optimism, and human connection. As retail shifts from transaction to transformation, emotionally intelligent design is becoming a strategic necessity not just to attract visitors but to inspire loyalty, community, and lasting value.

“WHAT’S THE SECRET TO OUTLET SUCCESS? EMPOWER THE TENANT”

In the evolving outlet retail landscape, tenant performance is more than a priority. It’s the engine of profitability. In this expert commentary, Rioja Estates’ Managing Director Giles Membrey lifts the curtain on why thriving tenants lead to thriving assets. From data-driven collaboration to precision in unit sizing, location, and customer experience, Membrey reveals how strategic landlord-brand partnerships are redefining retail success – one store at a time.

credit: Eurofund

EXPERIENCE BEATS SPACE: THE NEW DRIVERS OF RETAIL REAL ESTATE

Square meters no longer define success in retail real estate, experience does. As consumer expectations shift from “places to shop” to “destinations worth visiting,” landlords must evolve into curators of ecosystems that blend retail, dining, leisure, sustainability, and digital innovation. From Lisbon’s UBBO shopping resort to Glasgow’s Silverburn community hub, Eurofund Group shows how future-proof assets are built: not by leasing space, but by creating experiences that make brands thrive, communities engage, and investments soar.

credit: Redevco

FUTURE-PROOFING URBAN REAL ESTATE: REDEVCO’S DUAL FOCUS ON SUSTAINABILITY AND TENANT STRATEGY

As cities across Europe grapple with the challenges of climate change, shifting consumer behavior, and evolving urban needs, Redevco is positioning itself at the forefront of sustainable transformation. In the DACH region, we are demonstrating how a dual focus on ESG-led redevelopment and strategic tenant diversification can future-proof real estate assets – creating long-term value for investors, tenants, and communities alike.

credit: VIA Outlets

SUCCESSFUL BRAND PARTNERSHIPS LIE AT THE HEART OF PLACEMAKING FOR VIA OUTLETS

In the world of outlet retail, success isn’t just measured in square meters but in collaboration, data, and experience. Otto Ambagtsheer, CEO of VIA Outlets, shares how the company’s unique partnership-driven model is transforming its 11 centers across Europe into high-performing, guest-focused destinations. From shared sales incentives and shopper insights to immersive placemaking and omnichannel innovation, VIA Outlets is proving that when landlords and brands grow together, the result is more than retail. It’s a curated, connected community.

credit: NEPI Rockcastle

LANDLORDS CAN DO THE HEAVY LIFTING TO HELP RETAILERS REACH THEIR CLIMATE GOALS

While Central and Eastern Europe are experiencing rapid economic growth, the energy transition is still in its infancy. NEPI Rockcastle, the region’s retail real estate leader, is taking unprecedented steps to meet nearly half of its electricity needs via solar power by 2026. With a €110 million investment program stretching from Romania to Poland, the company is not only supporting the sustainability of its tenants but is also reshaping the CEE energy landscape itself. In a sector in which climate targets often lag behind, NEPI Rockcastle is proving that green retail is not only possible but also profitable.

credit: Fiba

“WHEN TENANTS THRIVE, ASSETS GROW”

In an era in which consumer expectations are evolving faster than ever, Fiba Commercial Properties is reimagining retail spaces as dynamic ecosystems of experience, technology, and tenant success. In his exclusive ACROSS Magazine statement, CEO Yurdaer Kahraman outlines a bold vision, from Star Mall’s immersive gastronomy zones in China to AI-powered platforms in Turkey, proving that when tenants thrive, assets don’t just grow, they transform.

Portrait: MPC Properties

EXPERIENCE BEATS SPACE: HOW RETAIL PROPERTIES CAN ONCE AGAIN BECOME PLACES OF RELEVANCE AND COMMUNITY

In an age in which digital dominates and foot traffic is harder to attract, retail spaces are being reimagined not just as places to shop, but as platforms for experience, education, and emotional connection. In her latest piece, Pınar Yalçınkaya, CEO of MPC Properties, explores how AI, sustainability, and creative activations are helping transform shopping centers across Serbia into vibrant hubs of relevance. From beekeeper suits and dinosaur replicas to podcast stages and robots that greet you by name, MPC is proving that future-proof retail is less about space and more about meaning.

credit: NEINVER

A SHARED PATH FORWARD: WHY TENANT SUCCESS IS THE REAL ASSET ADVANTAGE

In a retail landscape shaped by converging pressures – shifting consumer habits, selective brands, ESG demands, and digital integration – outlet centers are evolving from simple points of sale to strategic brand platforms. NEINVER CEO Daniel Losantos explains why tenant success is now the ultimate asset advantage and how a data-led, experience-driven approach can turn complexity into lasting performance.

credit: SES

Strong Partnerships require a Paradigm Shift in Thinking

The world of retail real estate is revolving faster than ever before: Consumer behavior is changing rapidly, brands are disappearing overnight, and digitalization and shifting values are forcing us to rethink the way we do things. In order to survive, you need more than just square footage; you need a deep understanding of retailers, customers, and social developments. That is why Spar and SES are committed to building genuine partnerships – on an equal footing, with flexibility, innovative strength, and shared responsibility for success.

credit: Ingka Centres

The Power of Collaboration

In a world that’s becoming increasingly digital Ingka Centres believes the future lies in real-world connection. Through a bold mix of play, purpose, and partnership, Ingka Centres is transforming retail destinations into inclusive, experience-driven Meeting Places.

credit: SmartGifty

When Shopping Becomes an Experience: Smart Retail Destinations

Retail and tourism are merging, as malls transform into destinations where visitors seek experiences, not just products. From Dubai Mall to Mall of America, the world’s shopping centers are reinventing themselves with entertainment, digital services, and personalized journeys. With innovations like SmartGifty, even regional players such as BTC City Ljubljana are proving how digital gift cards, loyalty programs, and smart platforms can turn retail hubs into tourist magnets. The future of shopping is experiential, digital, and sustainable. And it’s already here.

credit: Mitja Kobal/CC Real

CC REAL: FROM A CONSTRUCTION SITE CONTAINER IN ZAGREB TO AN INTERNATIONAL PLAYER IN RETAIL REAL ESTATE

The Vienna-based company CC Real is today among the most significant, albeit so far relatively low-profile, players in the European retail real estate market. In an interview with ACROSS, founders Fabian Kaufmann and Sven Vorih, describe the journey from their beginnings in Croatia to their current expansion strategies in Europe and Australia. The discussion covers experiences in times of crisis, strategic partnerships, refurbishment successes, and the question of why CC Real still firmly believes in the future of retail.

credit: ECE

„CHANGE IS IN OUR DNA”

Innovation and the safeguarding of future success require conviction and values – ECE celebrates its 60th anniversary in 2025. This is more than just an anniversary: It is a commitment to continuous change and responsible business practices. ECE Marketplaces CEO Joanna Fisher, who has been with the company for nearly three decades, discusses the power of putting values into practice, her own journey from a working student to a top manager, and how true innovation can only be achieved through integrity and clarity.

CEO PERSPECTIVES 2025: WHEN THE TENANT THRIVERS, THE ASSET FLIES

“When the tenant thrives, the asset survives” is an old saying in retail real estate leasing management. But survival is only the baseline – the ambition must go further. Not just to “survive” – the asset should “fly.” But what will it take in 2025 for an asset to take off? For this cover story, we asked leading figures in the European retail real estate sector what they see as the most significant current challenges, as well as the solutions needed, for retail assets not just to survive but to prosper.

The Final Chapter of the European Shopping Places Trust: A Legacy of Education, Research, and Empowerment

In 2025, after more than a quarter of a century of dedicated service to Europe’s retail real estate community, the European Shopping Places Trust (ESPT) will close its books. For the professionals, students, researchers, and industry leaders touched by its work, this moment is less an ending than a milestone. This is a chance to reflect on what has been achieved and the legacy that will endure.

credit: FREY

FREY Group accelerates in Europe: Five Italian premium outlet villages join ROS Retail Outlet Shopping’s portfolio

French retail real estate group FREY has cemented its position among Europe’s top three outlet operators with a €410 million acquisition of three flagship shopping villages in Italy. Backed by a €650 million strategic partnership with Cale Street, the deal brings Franciacorta (Lombardy), Valdichiana (Tuscany), and Palmanova (near Trieste) under FREY’s umbrella, adding 90,000 sq m of retail space and 11 million annual visitors to its portfolio.

credit: MK ILLUMINATION

BETWEEN DISCOUNT AND LUXURY: WHY RETAIL DESTINATIONS NOW DEPEND ON EMOTION – AND HOW LIGHT MAKES ALL THE DIFFERENCE

The retail world is undergoing radical realignment. Discounters thrive through efficiency. Luxury brands shine with immersive storytelling. In between, the middle market is eroding. Locations that don’t tell a compelling story are losing relevance. MK Illumination sees this polarization not as a crisis, but as a creative opportunity. Where emotion enters the equation, value returns – and light is the most powerful medium for creating that emotional connection.

credit: HyperIn

PEOPLE POWER: THE UNTAPPED ESG VALUE IN RETAIL REAL ESTATE

ESG is everywhere in commercial real estate – on investor slides, in procurement tenders, in board-level commitments. However, while the environmental and governance pillars are well-institutionalized, the social side often remains vague, difficult to quantify, and harder to activate. That gap caught my attention, states Jean Carlos Delgado, Brand and Marketing Director, HyperIn Inc.

credit: Fiba

BEYOND THE MID-MARKET SEGMENT: HOW FIBA CP NAVIGATES THE GLOBAL RETAIL DIVIDE

Retail is no longer defined by the mid-market segment. Across the globe, a growing divide is reshaping the sector: Luxury brands are thriving on exclusivity and immersive experiences, while discount retailers are rapidly expanding through pricing power and operational scale. Mid-market players – the dependable heart of shopping centers – are being squeezed out, explains Yurdaer Kahraman, CEO and Board Member of Fiba Commercial Properties.

CEO PERSPECTIVES 2025 – When the Tenant Thrives, the Asset Flies
What will it take in 2025 for an asset to take off? For this special, we asked leading figures in the European retail real estate sector what they see as the most significant current challenges, as well as the solutions needed, for retail assets not just to survive but to prosper.
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