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The new, close relationship with customers. These are the strategies that retailers and operators apply to prepare for life after the crisis.

“It will be important for retailers – particularly smaller retailers that do not have their own online platforms – to be connected to a larger, joint partnership-oriented platform and to utilize their own stores as warehouses as well to make deliveries to buyers from the stores.”

The industry’s magic word that is supposed to upgrade locations and make them future-proof.

“Online neighborhood and event-centric groups and forums have provided suitable non-physical spaces for public discussions – sometimes referred to as urban acupuncture.”

Amancio Ortega Gaona – A Non-pretentious Fashion Entrepreneur.

Shopping centers have been opening up on their sides towards the outdoors for quite some time. Now they are opening up on their rooftops as well. Green and activity roofs are all the rage right now.

In Western Europe, where retail park development has reached maturity, new schemes have to be innovative and compelling. In Central and Eastern Europe (CEE), the market is relatively undersupplied, providing scope for increased levels of development activity. These are the findings of a recent study conducted by Cushman & Wakefield.

The Belgian De Vlier Retail Development Group has been planning and constructing retail parks in Belgium, France, and Austria under the Frunpark umbrella brand for close to 20 years. In an interview with ACROSS, Managing Director Peter De Roo reflects upon the last two decades and looks toward the future.

Location marketing becomes increasingly important. This is the way to sustainably boost a shopping center’s frequency and revenue.