“We recognize that the traditional model for urban malls needs to evolve in the face of shifts in consumer habits, e-commerce growth, new technologies, urbanization, declining use of private transportation, and a localization of demand towards accessible services and environmental sustainability.”

“Many people believe that commercial real estate projects should learn from theme parks and build upon the concept by planning events and other activities that make them even more of a destination than before.”

“The retail sector needs to act now to show it is committed to a ‘green recovery’ from the pandemic and to demonstrate to customers, supply chains, investors, and other stakeholders that sustainability plays a core role in its business strategy.”

“Without the physical aspect of real estate, you cannot obtain the same engagement, fulfilment, or experience: It is simply not as effective.”

“According to a study by Simon-Kucher & Partners, customers miss brick-and-mortar retail, with 90% of respondents indicating that they are looking forward to being able to visit local stores again once the lockdown has been lifted.”

“While the pandemic rages on, the climate crisis remains ever-present.”

The pandemic has turned the world’s economy and the retail landscape on its head. For the retail sector it has been a year like no other, but it is becoming clear that the health crisis has impacted the industry at different degrees. Although outlet centres are not immune to the pandemic’s toll, they have recovered at a much faster pace than other retail formats when restrictions were eased or lifted.

“We continue to look forward with confidence, especially in regard to our future developments.”

“Incorporating the latest trends and changes in shopping behavior in our managed outlets centers, they will be back stronger, driven by innovative glocal marketing.”

“How internet-proof outlet centers have adapted to the pandemic to support ever-changing retail habits.”

“Many operators can still look to outlet as a strong, robust proposition for trialing their products, clearing old stock, accessing high levels of footfall and testing multi-channel retailing in attractive locations.”

“Management networks are in the best position to tackle the complex task at hand.”