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Time Out Market Lisbon turns 10. /// credit: Joana Freitas

Time Out Market Lisbon Celebrates Its 10th Anniversary As The Group Prepares To Open Its 10th Market Later This Year

Ten years ago almost on the day, Time Out Market Lisbon opened its doors to the public as the world’s first editorially-curated food and cultural market. It was the culmination of an idea from Time Out Lisbon’s editors to bring their ‘best of the city’ ethos to life and together under one roof: a curated mix of the best chefs, restaurateurs, drinks and cultural experiences. To date, Time Out Market Lisbon — a highlight of the first ACROSS Study Tour in 2023 — has welcomed over 35 million guests, making it one of Portugal’s most popular destinations and sparking a global foodie phenomenon with currently eight Time Out Markets around the world spread across four continents.

Thomas Reichenauer (left) is Co-Founder and Managing Director of ROS Retail Outlet Shopping; Designer Outlet Gdańsk (right). /// credit: ROS

“We Are Well-Placed To Navigate The Challenges And Opportunities Ahead”

Following a customer-centric approach, the ‘BOLD’ strategy carried out by ROS Retail Outlet Shopping across its entire portfolio reached full potential in 2023. The operator’s average sales soared by +16.5% across the portfolio in 2023, fuelled by an enriched brand mix, a stronger shopping experience and the ability to adapt to evolving market conditions.

credit: MK Illumination

MK Illumination as trendsetter: The world bathed in Tyrolean Christmas light

Despite a challenging market environment across the board, the Tyrolean lighting artists from MK Illumination were able to achieve some real highlights this year. With revenue estimated at 165 million euros, the globally active company will have had the most successful year in its history once again.

Will’s F&B Insights: The Inconvenient Truth of Customer Satisfaction and Memorable Experiences in Retail Spaces

It is a complex task to ensure project profitability. There is a struggle between doing what is right and what is reasonable. As an expert in the world F&B development Will Odwarka, founder and CEO of Dubai-based firm Heartatwork Hospitality Consulting, states in his newest column: “However, in an ever-growing and competitive landscape, it is crucial to establish distinguishing factors that are recognizable and embrace them wholeheartedly.”

“Invest in people, not just the look”

The European shopping center market overvalues design and investment but needs to pay more attention to atmosphere, interaction, and service, says Will Odwarka. This hurts the centers and especially their gastronomy section. The founder and CEO of Dubai-based Heartatwork Hospitality Consulting explains in his conversation with ACROSS editor Reinhard Winiwarter why excellent, personable service is the prerequisite for everything in the field of gastronomy.

F1 Arcade interior. /// credit: Viklari Consulting, F1 Arcade

F1 ARCADE IS COMING TO MAPIC

F1® Arcade, the world’s first official Formula 1® simulator racing experience to put socializing at its core, and the first-of-its-kind experiential hospitality concept; is coming to MAPIC from 28th to 30th November in Cannes.

Credit: CLOSTERMANN DESIGN LTD

LEISURE AREAS IN SHOPPING MALLS: TRANSFORMING RETAIL SPACES INTO EXPERIENTIAL DESTINATIONS

Shopping Malls in the USA, Middle East, and Asia are not just places to shop but have emerged as epicenters of social interaction, thrill, and recreation. Europe is on the brink of embracing this trend, says Matthias Clostermann, Owner and General Manager at Clostermann Design. Therefore, malls across the continent are inching towards becoming entertainment hubs. But there is still a lot of hesitation.

“Invest in people, not just the look”

The European shopping center market overvalues design and investment but needs to pay more attention to atmosphere, interaction, and service, says Will Odwarka. This hurts the centers and especially their gastronomy section. The founder and CEO of Dubai-based Heartatwork Hospitality Consulting explains in his conversation with ACROSS editor Reinhard Winiwarter why excellent, personable service is the prerequisite for everything in the field of gastronomy.

credit: NEINVER

THE OUTLET – A LEISURE ACTIVITY IN ITSELF

“Retail has become an experiential interface, and the outlet proposition offers a key difference,” states Daniel Losantos. On the occasion of the ACROSS anniversary, the CEO of NEINVER took the opportunity to reflect on the last few years and to look ahead to the future, despite the uncertainty in which we find ourselves today.

Credit: AVER

FOUR RETAIL OPENINGS AT MERRY HILL, ENGLAND, LED BY SOVEREIGN CENTROS

Sovereign Centros has announced a series of openings at Merry Hill, one of the top 10 retail and leisure destinations in the UK. Four brands have launched a total of 812 sq m of retail space, further diversifying the large array of shopping options available to Merry Hill visitors.

Wembley Park

TRIO OF WELLBEING LETTINGS at WEMBLEY PARK

Wembley Park has announced a trio of wellbeing lettings which together will see opticians Specsavers, independent salon Urban Rose Beauty and dog wellness centre The Cuddle Club occupy nearly 450 sq m at London’s world-famous Wembley Park neighbourhood.

M&S to open new store at Lakeside

Lakeside, owned by property company SGS, announces M&S has signed to open a new store at the center, due to launch in Spring 2023.

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THE RETAIL AND HOTEL INDUSTRY - A LONG-LASTING LOVE STORY?
From fashion capitals selling luxury products to bustling marketplaces peddling local goods, the shopping available at certain destinations is a powerful draw for many tourists. Shopping and vacations have always been closely linked. In the same way, the retail and hotel asset classes have always been interdependent.
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