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management

Sergio Jiménez, Marketing & IT Director at NEINVER /// credit: Neinver

Loyalty Schemes: A Win-Win For Brands And Customers

“One of the most surefire ways for management companies to optimize revenue for brands is to find ways to improve customer loyalty and to ensure both new and repeat visits,” states Sergio Jiménez, Marketing & IT Director at NEINVER.

The Remsgalerie in Schwäbisch Gmünd is one of the 25 retail properties operated by MEC without a permanent on-site center management presence. /// credit: MEC

Management of small retail properties: MEC combines remote control with local competence

MEC is optimizing its range of services for smaller retail locations. The new strategy concerns the management of retail properties without an on-site presence of center management teams. In doing so, MEC combines its operating expertise in the remote management of such properties with its nationwide organizational structure and thus short response times.

“There are opportunities in every market”

“It is all about people and opportunities”, states Cristina Santos. The Managing Director of Property Management of Sonae Sierra talked to ACROSS founder Reinhard Winiwarter about the management contract for Prishtina Mall, the company’s principles in property management and the potential of new regions.

credit. URW

WESTFIELD HAMBURG ÜBERSEEQUARTIER: CREATING A BETTER PLACE!

Better Spaces, Better Communities, and Better Together – those are the pillars upon which Unibail-Rodamco-Westfield’s sustainability strategy is based. URW is committed to playing a key role in the environmental and energy transition. As such, the company has been implementing its “Better Places 2030” sustainability strategy since 2016.

credit: ECE

“A stationary presence is key to the success of retail concepts”

Never before has the retail sector faced so many challenges at the same time – and shopping center operators alike. Joanna Fisher, CEO at ECE Marketplaces, and Steffen Friedlein, Managing Director Leasing Services at ECE Marketplaces, explain why there are still grounds for optimism, and why flexibility is key – both when setting own priorities and in relation with tenants and investors.

Ulrich Schmitz, Tobias Pickert, André Wittstock. Credit: ECE

THE ENERGETIC RENOVATION ROADMAP: MAKING SHOPPING CENTERS FIT FOR THE FUTURE

Climate-neutral real estate and long-term value retention: How can high-footfall properties such as shopping centers be operated in a climate-neutral manner in the future? What steps need to be taken in order to achieve that goal, and how much will it cost? ECE has developed a customized Energetic Renovation Roadmap for that particular asset class to help answer such questions.

Credit: Festival Place

TIME FOR SHOPPING CENTERS TO TRULY EMBRACE THEIR COMMUNITIES

As Festival Place is due to turn 20 later this year, now seems to be an opportune moment to reflect upon what defines it as a shopping center, a leisure destination, and a community amenity. Neil Churchill, Center Director of Festival Place, one of the UK’s Top 22 shopping centers, shares his view on the importance of community investment.

credit: HBB

HBB: Challenging Times Call for Ingenuity and Flexibility

Operational excellence is achieved when management is able to successfully strike a balance between innovative approaches and traditional corporate values. ACROSS spoke with HBB about tailor-made approaches to center management, why the consistent pursuit of the idea of community and close cooperation with cities is the most significant success factor, especially in turbulent times, and why pop-up stores amount to so much more than a means of concealing vacancies.

credit: Multi

Multi-managed Forum Gdańsk appoints a new director

Andrzej Hnatiuk has joined the Polish division of Multi Corporation, one of the largest commercial real estate management companies in Europe, as director of Forum Gdańsk shopping center.

credit: GTC

Pedja Petronijevic steps down from GTC Management Board

Pedja Petronijevic and GTC terminated their agreement with mutual consent as a result Pedja will be steeping down from his current position as a member of GTC’s Management Board effective as of 15 July 2022.

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