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“Change for the sake of change is not a good concept because it just creates extra costs. If a retailer´s concept and strategy work as intended then offering occasional surprises, and introducing smaller changes is more beneficial. Drastic changes must be kept as a last resort for cases where a concept or strategy is not working.” Our latest ACROSS Retail Talk, “Rethinking Brick-and-Mortar Retail By Increasing the Shop Floor Experience,” revealed, among other things, that to avoid predictability and ensure an exciting shopping atmosphere at a location, having the right mix of data and creativity is necessary, as it can turn an average, predictable visit to a location into a memorable experience.

The next ACROSS Retail Talk “Rethinking Brick-and-Mortar Retail by increasing the Shop Floor Experience” will discuss how retailers and shopping center managements can inspire and retain customers by offering true retail experiences. Join us to learn about expert insights from top professionals in the industry.

“Development in the future can only be a win-win-win situation, if you can tighten the building, and make it more profitable on the space per sq m” – Making use of the available space as efficiently as possible is one of the key components of a successful retail-hotel synergy. The latest ACROSS Retail Talk, “Retail and the Hotel industry” sheds light on the relationship between Retail and Hotel, and how they might profit from each other, with the high-caliber panel concluding: Combining the retail and hotel sectors works best if the market and demand for it is clear, and if the best possible partners are sought out, especially on a local level.

Three years after the coronavirus pandemic, people are traveling again. City trips are particularly popular. This trend is also boosting retail at tourist locations. If tourism and hospitality are to play an important role in the future of retail (and they must), then the presence and location of hotels is crucial. The combination of hotel and retail sectors offers many opportunities. Nevertheless, the two asset classes have hardly been connected to date.

“Could this be the right time for the shopping center industry to pull itself together and adopt the successful concepts of its outlet colleagues? – This question was raised at the end of the first Retail Talk in 2023. On February 15, 2023, a top-class panel discussed “Outlets – A Winning Retail Format.”