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Retail

credit: Pragma Consulting

Creating Unique Experiences To Boost Footfall

Many retail locations around the world continue to struggle to achieve footfall levels anything close to pre-pandemic levels. In London, for example, major tourist and worker locations, such as King’s Cross and Covent Garden, saw visitor numbers decrease 40-60% in 2023 relative to 2019 volumes, according to mobile tracking data, shares Pragma Consulting in its latest analysis.

Left-to-right: Dr. Martin Hellweger, owner of Kronberg International, SES CEO Christoph Andexlinger, Harald Ultsch (harry's home founder and Managing Director), Elisabeth Blanik (Mayor of Lienz), SPAR Real Estate Director Marcus Wild, Alexander Eck (member of the SES Management Board) and Dr. Gert Kollegger (Chairman of the Styrian Medical Association). /// credit: Nahele Mairhofer

SES: Opening Of Harry’s Home Lienz In Austria

With the official opening ceremony on Friday 21 June 2024, SES Spar European Shopping Centers has successfully implemented its first hotel project. After just under two years of construction, with harry’s home a timeless and modern city hotel has been created in the center of Lienz, Austria.

Board (left); Arrazuna one of 11 new dining concepts at One&Only One Za’abeel’s The Link in Dubai (right). /// credit: Azzaruna, Will Odwarka

Hotels – More Than Meets The Eye!

In the ever-evolving hotel industry, there is one category that really stands out – hotels, explains Will Odwarka, Founder and CEO of Dubai-based Heartatwork Hospitality Consulting. The hotel landscape is changing on a global scale as hotels seek to attract and cater to a more diverse and international clientele with their F&B and retail offerings. It is a fact: Hotels, gastronomy, and retail go together.

ECE Marketplace´s Retail Meeting in 2024 took place in Hamburg. /// credit: ECE Marketplaces

ECE Retail Meeting Celebrates Its 20th Anniversary

At this year’s 20th edition of ECE Marketplaces’ international Retail Meeting, around 800 top decision-makers and experts from the retail, hospitality, placemaking and entertainment sectors met today in Hamburg’s Fischauktionshalle to discuss current topics as well as the opportunities and challenges in the retail real estate sector.

credit: Citycon

Key Factors Driving Quality At Shopping Centers

Why do we visit shopping centers? Is it merely for shopping, or are we seeking entertainment, a place to meet, or perhaps all of these experiences combined? Despite the diverse reasons that draw us to shopping centers, one expectation remains consistent across all visits: the demand for quality.

Ortaç Özortaç is Partner at WECONSULT. /// credit: WECONSULT

THE ECONOMIC SITUATION IN TURKEY AND ITS IMPACT ON SHOPPING MALLS

Shopping malls developed recently in Turkey are typically designed for shopping, dining, entertainment, and sometimes cultural events. Since the early 2000s, the rapid increase in shopping malls has made them a significant factor in the national retail sector. Despite the country’s economic difficulties, the industry is vital.

Andrew McVicker is Director, Pragma Consulting. /// credit: Pragma

Commercial Strategy For Mixed-Use Masterplans

The commercial benefits of accommodating multiple uses in one development are clear: If the offer and environment are tailored correctly, footfall – and therefore turnover and rents – can be increased. Nevertheless, there is a great reluctance to create true mixed-use developments due to the inability to truly understand the different requirements of different user groups, according to a joint report by Pragma and Benoy.

credit: Zimpfer_Photography, MK Illumination

Synergies Between Retail And Hospitality: Exploring Shopping Tourism And The Rise Of Retailtainment

In recent years, the intertwining of retail and hospitality has emerged as a crucial factor in the attractiveness of destinations. By integrating shopping opportunities with accommodation options, innovative concepts are created that offer unique experiences for tourists and locals. Thomas Mark, President of MK Illumination, explains how recent developments have set new standards for retailtainment.

credit: KaDeWe Group

KaDeWe Discontinues Its Online Business

The luxury department store operator KaDeWe Group is discontinuing its e-commerce business shortly after it was fully taken over by the Thai Central Group.

credit: ACROSS

ACROSS Retail Talk: “Retail And The Hotel Industry” – A Possible Win-Win-Win Situation For Investors, Developers, And Hoteliers

“Development in the future can only be a win-win-win situation, if you can tighten the building, and make it more profitable on the space per sq m” – Making use of the available space as efficiently as possible is one of the key components of a successful retail-hotel synergy. The latest ACROSS Retail Talk, “Retail and the Hotel industry” sheds light on the relationship between Retail and Hotel, and how they might profit from each other, with the high-caliber panel concluding: Combining the retail and hotel sectors works best if the market and demand for it is clear, and if the best possible partners are sought out, especially on a local level.

Credit: Bicester Village/Hammerson

Hotels play an important role in positioning outlet destinations

Tourism and shopping belong together – this is most visible within the outlet industry. Many outlet centers are located in leading tourist zones and traditionally work together with the tourism authorities. Outlets and tourist destinations understand and present themselves as a unit. This means that the outlet industry is one step ahead of the shopping center industry, but there is still a lot of potential here, since 10% of the European outlet centers have hotels at their sites.

Lars Jähnichen, CEO of IPH Group (left); "Das Gerber" center in Stuttgart (right) /// credit: IPH Centermanagement GmbH

Retail And Hospitality: Forced Partnership Or True Synergy?

It is beneficial for real estate developers, investors, retailers and hoteliers alike to explore the potential for collaboration between the retail and hotel sectors, explains Lars Jähnichen, CEO of IPH Group. Some players have already shown how one can benefit from the growth of the other. “Das Gerber” in Stuttgart is an excellent example of the successful revitalization of a former single-use shopping center in the midst of ongoing operations. Today, it features 11 different types of use under one roof – including a hotel.

at ECE Work & Live (left), and Altmarkt-Galerie in Dresda, Germany (right). /// credit: ECE

Shopping Centers & Hotels: Experience As A Common Guiding Principle

Shopping centers and hotels have increasingly become complementary assets that together, particularly in city-center locations, form a mutually reinforcing symbiosis. Both asset classes are characterized by a variety of offers, service qualities, and experience factors. When combined, the result is an even better mix of uses and, therefore, a win-win situation for everyone involved, explains Torsten Kuttig, Director Hotel Development at ECE Work & Live.

“RETAIL AND HOTELS – SEVEN REASONS WHY LEARNING FROM EACH OTHER WILL LEAD TO AN UNBEATABLE POSITION IN THE FUTURE!”

Retail and the hotel industry – is this a new and innovative topic? Certainly not, but it is always worth rethinking and keeping in mind, says Klaus Striebich, Managing Director of RaRE Advise and Head of the ACROSS Advisory Board. From a traditional real estate point of view, placing a hotel next to retail and vice versa has always been the norm. There has always been enough space on site or on the upper floors and demand from customers has always existed.

THE RETAIL AND HOTEL INDUSTRY – A LONG-LASTING LOVE STORY?

Retail tourism is here to stay. Travelers collectively spend billions of euros every year when they shop. They create jobs, providing income for retailers, craftsmen, and designers. Retail is one of the world’s most diverse industries, shaping every part of the travel experience, and retail tourism is playing a pivotal role in the recovery of the travel and tourism sector, which saw inbound tourism revenues surge by 82 percent in 2022, according to the World Travel & Tourism Council (WTTC). Despite all the challenges brought on by the pandemic, retail tourism remains strong. Furthermore, if tourism and hospitality are to play an important role in the future of retail, then the presence and location of hotels is crucial, experts say. What, however, does the joint potential of the retail and hotel industry look like? This ACROSS cover story analyzes the synergies between the retail and hotel industries.

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